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refunds update (27.04.2020)

Refunds Update (27.04.2020)

EIHL LEAGUE STANDINGS

The league has been suspended following the corona virus outbreak.

Refunds Update.

We hope everyone is safe & well at this time, and we thank you for your patience whilst we have been working on facilitating the refunds requested for the 2 cancelled games at the end of the 2019/20 season.

 

There have been some delays in this process, not only due to the COVID-19 situation causing lack of personnel for various groups involved in the refund process, but also due to issues with funds & unforeseen issues that were not anticipated.

 

We can confirm that the following refunds have now been processed:

 

  - Anyone who requested a Voucher - this has been sent, if you have not received this, please email     enquiries@fifeflyers.co.uk

 

  - Anyone who requested a BACs transfer, this has now been processed & should be showing in your account by Monday, if not sooner.

 

If you have requested a payment via the ONLINE Ticketing System, this has not yet been processed, but we are working on rectifying this, and we envisage starting this process during the middle of next week. We will however post a daily update, as soon as we are in a position to start processing, to let people know.

 

Please bear with us during this time, we hope to get the online refunds processed within the next week few weeks. We don't envisage it taking any longer than this, however if there is a chance that it will be delayed, we will update you.

 

Again, apologies for the delay, on behalf of the club and the directors, and we hope you are all staying safe and looking after yourselves during these unprecedented times.

 

ELITE ICE HOCKEY LEAGUE

The Elite Ice Hockey League (EIHL) is a professional ice hockey league in the United Kingdom formed in 2003. The league currently consists of 10 teams;  Belfast (NIR), Cardiff (WAL), Coventry (ENG), Dundee (SCO), Fife (SCO), Glasgow (SCO), Guildford (ENG), Manchester (ENG), Nottingham (ENG) and Sheffield (ENG).

ABOUT THE FLYERS

The Fife Flyers, established in 1938, are the oldest professional ice hockey team in the United Kingdom. The team has a history of success through the ages, with over 60 Scottish and British cups and titles to their name.

 

Fife Ice Arena, Rosslyn Street

Kirkcaldy, Fife, Scotland, KY1 3HS

GET IN TOUCH

Phone: 01592 568702

 

Email: enquiries@fifeflyers.co.uk

 

Web: www.fifeflyers.co.uk

 

Tickets: Click here to book online.

 

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